bdt12's Privacy Policy — Your Information Is Our Responsibility

bdt12 ("we", "us", "platform") operates a reliable online gaming and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect about you, how we process it, and how we keep it secure when you visit our website bdt12.lat, create an account, or use any of our services.

By using our services, you are considered to have given your consent to the data-processing practices described in this Policy. If you do not agree with any condition in this Policy, please stop using our services and contact our support team.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.

bdt12 collects various types of information to operate its services properly. These are described in detail below:

2.1 Information Provided Directly by You

When you register an account on our platform or use our services, we may collect the following information:

• Full name, date of birth, and gender
• Email address and phone number
• Postal address and national identity information (for identity verification)
• Financial transaction details — such as bKash, Nagad, Rocket, Upay, or bank account details
• Messages or requests you send when contacting us

2.2 Automatically Collected Information

Our systems automatically collect certain information when you use our website:

• IP address and device type
• Browser type and version
• Pages you visit, session duration, and click patterns
• Preferences and settings collected via cookies and local storage
• Login time and device identifier information

2.3 Information Received from Third Parties

We may collect limited information from trusted third parties when required for identity verification or fraud prevention. Such information is used only for security and compliance purposes.

bdt12 uses your information only for legitimate and necessary purposes. Those purposes are listed below:

• Account management: To create, verify, and maintain your account.
• Transaction processing: To complete deposits and withdrawals — via bKash, Nagad, Rocket, Upay, and bank transfer.
• Service improvement: To improve the quality of our gaming and betting services.
• Customer support: To resolve your issues via live chat or email.
• Security & compliance: To prevent fraud, money laundering, and unauthorized access.
• Personalized experience: To recommend games and offers based on your preferences.
• Legal obligations: To comply with applicable laws and regulations.

We never sell your information to third parties or share it irrelevantly for commercial purposes.

bdt12 uses cookies, web beacons, and similar technologies to ensure our website functions properly and to improve your browsing experience. Cookies are generally used for the following purposes:

• Essential cookies: To maintain login sessions and run core site functions. These cannot be disabled.
• Functional cookies: To remember your language, display preferences, and other settings.
• Analytical cookies: To measure website traffic and analyze user behavior, which helps us improve our services.

You can decline or delete most cookies by changing your browser settings. However, this may limit some site functionality.

We do not generally share your personal information with third parties. However, limited disclosure may be necessary in the following circumstances:

5.1 Service Providers

We work with trusted service providers — such as payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification agencies, and IT service providers. These organizations process information in accordance with our instructions and under strict confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose information due to a court order, government directive, or legal obligation. In such cases, we will provide only the minimum information necessary.

5.3 Security & Protection

Relevant information may be shared with security agencies or financial regulatory bodies to detect and prevent fraud, money laundering, or other illegal activities.

5.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. The protections described in this Policy will remain in place.

bdt12 treats the security of your information as a top priority. We apply industry-standard security measures:

• SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted.
• Data encryption: Sensitive information stored on our systems is kept in encrypted form.
• Access controls: Only authorized staff can access your information for specific, necessary purposes.
• Regular security assessments: Our systems undergo regular security testing.
• Firewall & intrusion detection: Advanced technologies are used to prevent unauthorized access and cyberattacks.

Please note that transmitting information over the internet is not completely secure. We are committed to providing maximum protection, but no system is one hundred percent infallible. Keeping your account password confidential and not staying logged in on unnecessary devices is your responsibility.

bdt12 retains your information only for as long as it is needed for the relevant purpose or as required to meet legal obligations. General guidelines on retention periods are given below:

• Account information: For the duration the account is active and at least five years after closure.
• Transaction records: For the period required under financial regulatory rules.
• Communication records: For a limited period to ensure customer service quality.
• Logs & technical data: Typically six months to two years.

After the specified period, we securely delete or anonymize your information so that you can no longer be identified.

As a user of bdt12, you have the following rights regarding your own information:

8.1 Right to Access

You can find out what information we hold about you and how we use it.

8.2 Right to Correction

If there is any inaccuracy in your information, you can contact us to have it corrected.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted, however if legal or regulatory obligations exist, it may not be possible to delete all information.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes.

8.5 Right to Data Portability

You may request to receive your own information in a structured and commonly usable format.

To exercise any of the above rights or to learn more, please contact our support team:

bdt12's services are for those aged 21 and above only. We do not intentionally collect any information from minors. If we become aware that a minor has used our platform, we will immediately close that account and delete the associated information.

If parents or guardians believe their underage child has used our platform, please contact us immediately.

To provide our services, your information may sometimes be processed or stored outside Bangladesh. In such cases we ensure that:

• Transferred information will receive the same level of protection described in this Policy.
• The receiving party will be bound by a mandatory confidentiality agreement.
• Applicable international data protection standards will be followed.

Our website may contain links to third-party sites. This Policy applies only to bdt12's own services. Third-party websites follow their own privacy policies and bdt12 is not responsible for them. We recommend reading the privacy policy of any third-party site before visiting it.

bdt12 reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will publish a notice on our website and/or notify you at your registered email. The "Last Updated" date at the top of the Policy always reflects the most recent revision.

Continuing to use our services after any changes means you are considered to have agreed to the updated Policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our privacy team will process your request as quickly as possible:

For more information, visit our About Us, Terms & Conditions, and Responsible Gaming pages.